Privacy Policy(GDPR)

1. Information We Collect

We may collect and process the following information:

  • Personal identification information (name, email address, phone number)
  • Booking and participation details for our programmes
  • Payment-related information (processed securely via third-party payment providers such as Stripe)
  • Communication records when you contact us

2. How We Use Your Information

We use your information to:

  • Manage programme bookings and participation
  • Provide customer support and respond to enquiries
  • Process payments securely
  • Improve our services and community programmes
  • Comply with legal and regulatory obligations

3. Legal Basis for Processing

We process personal data based on:

  • Your consent
  • Performance of a contract (e.g. booking a programme)
  • Legal obligations
  • Legitimate interests (improving services and operations)

4. Payment Processing

All payments are securely processed through third-party payment providers. We do not store full payment card details on our servers.

5. Data Sharing

We do not sell or rent your personal data. We may share data with:

  • Payment processors (e.g. Stripe)
  • Service providers supporting our operations
  • Legal authorities where required by law

6. Data Retention

We retain personal data only as long as necessary for:

  • Delivering services
  • Legal and accounting purposes

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Request data portability

8. Data Security

We implement appropriate technical and organisational measures to protect your data.

9. Contact

BIJOY YOUTH GROUP – BYG LTD
191 Roman Road, London, E2 0QY, United Kingdom
Email: md-diluwarhussen@hotmail.com
Phone: +44 7538 959091