Our Group Support Session is a safe, confidential, and professionally facilitated space designed exclusively for young people to connect, share experiences, and receive meaningful peer support. Rooted in our youth charity’s mission to foster emotional well-being and community belonging, this session creates a judgment-free environment where young people can feel heard, understood, and supported by their peers.
🤝 What to Expect in the Session
We prioritize your comfort and safety at every step. When you join, you can expect:
A facilitated group discussion led by a trained, experienced session facilitator
A supportive, confidential environment where all voices are valued and respected
Practical guidance and emotional support to navigate daily challenges
The opportunity to share your own experiences, or simply listen and connect with others
A structured, gentle flow for a positive and impactful experience
📋 Session Format
Each session follows a youth-centred structure to ensure a safe and enriching experience:
Welcome & Ground Rules (10 mins): Establishing a safe, respectful, and confidential space for everyone.
Open Sharing Session (30 mins): A voluntary space to share thoughts, experiences, or challenges in a supportive group setting.
Guided Discussion Topic (30 mins): A focused conversation on relevant well-being topics (e.g., friendship, stress management, personal growth).
Closing Reflections & Next Steps (20 mins): Wrapping up with gratitude, shared takeaways, and resources for ongoing support.
⚠️ Important Booking & Safety Information
Your Safety & Confidentiality
Safeguarding: Our facilitators follow strict UK safeguarding policies to ensure the well-being of all participants.
Confidentiality: What is shared in the group stays in the group, unless there is a risk of significant harm to the individual or others, in line with UK safeguarding laws.
Booking Terms (Please Read Carefully)
Due to the limited spaces available and the resource-intensive nature of our community programmes, all bookings are bound by the following terms:
Space Confirmation: Booking secures your place in a limited-capacity session.
No Substitutions: Bookings are non-transferable to other participants.
Important Safety Note: This is a peer support session, not a replacement for professional counselling or therapy. In a crisis, please contact NHS 111 or Samaritans (116 123).
💳 Refund Policy
Please review our refund policy below, which applies to all bookings:
Full Refund (Participant Cancellation): If you cancel your attendance at least 48 hours before the scheduled session start time, a full refund will be issued to your original payment method.
No Refund: Cancellations made within 48 hours of the session start time are non-refundable. This includes “no-shows” (participants who attend without notifying us).
Rescheduling: Participants may request to reschedule a session with at least 48 hours notice, subject to availability of future slots.
Cancellation by Us: If Bijoy Youth Group cancels a programme or session, participants will receive a full refund or the option to reschedule to a future session, at no additional cost.
Processing Time: Approved refunds will be processed within 5–10 business days to the original payment method.
🎯 Our Mission
At Bijoy Youth Group, our goal is to foster connection, mutual support, and emotional resilience within the youth community. We believe every young person deserves a safe space to grow, connect, and thrive, and our Group Support Sessions are a core part of that commitment.
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